Shipping policy

Thank you for shopping with Real Prime Deals! We are committed to providing you with the best possible shopping experience, including prompt and reliable shipping.

1. Shipping Methods and Times

We offer a variety of shipping options to ensure your order reaches you in a timely manner. Shipping methods and estimated delivery times may vary depending on your location and the items you have purchased. You can select your preferred shipping method during the checkout process.

Standard shipping typically takes 3-5 business days within the United States. Orders ship from our New Jersey warehouse within 1-2 business days. Shipping to Canada typically takes 7-14 business days.

2. Processing Time

We strive to process and ship orders as quickly as possible. Typically, orders are processed and shipped within 1-2 business days after the order is placed. Please note that custom or personalized items may require additional processing time, and we will provide you with an estimated delivery date.

3. Shipping Rates

US orders ship at a flat rate of $7.99, and orders over $70 qualify for free standard shipping. Express shipping is available at checkout. Shipping rates for Canadian orders are calculated by weight at checkout.

4. Shipping Destinations

We ship to addresses within the United States and Canada. If you have any questions about shipping to a specific location, please contact our customer support team for assistance.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date. Please note that it may take up to 24 hours for the tracking information to be updated.

6. Shipping Delays

While we make every effort to ensure timely deliveries, shipping delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues. We appreciate your patience during these rare occurrences, and we will do our best to keep you informed about any delays.

7. Lost or Stolen Packages

If your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the shipping carrier to locate your package or provide a replacement if necessary.

8. Returns and Exchanges

For information on our returns and exchanges policy, please refer to our Returns and Exchanges Policy page.

9. Contact Us

If you have any questions or need further assistance regarding our shipping policy, please email us at customer@realprimedeals.com or submit a support ticket through our website.

Thank you for choosing Real Prime Deals for your shopping needs. We appreciate your business and are dedicated to delivering a seamless and enjoyable shopping experience.