FAQs
How can I place an order on Deal Prime Deals?
Placing an order is easy! Simply browse our website, select the items you want, and add them to your cart. Once you're ready, proceed to checkout, provide your shipping information, and complete the payment process.
Is there a minimum order requirement?
No, there is no minimum order requirement. You are free to shop for any amount you need.
Do you offer free shipping on all orders?
Yes, we provide free shipping on all orders, ensuring that you enjoy additional savings with every purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the designated courier's tracking system.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and secure online payment gateways. You can find the complete list of accepted payment methods at the checkout.
Can I modify or cancel my order after it's placed?
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase.
What should I do if I receive a damaged item?
We apologize for any inconvenience. Please contact our customer support team immediately with your order number and a photo of the damaged item. We will assist you in resolving the issue promptly.
How do returns and refunds work?
Our return policy allows you to return items within a specified period after receiving your order. Please visit our Returns and Refunds page for detailed information on the process and eligibility criteria.
Can I change my delivery address after placing an order?
Unfortunately, for security reasons, we cannot change the delivery address once the order is confirmed. Please ensure your address is accurate during the checkout process.